v. Ready to Dive In? Using Campus Resources Like A Pro
Using campus resources can be one of the smartest moves you make in college—but there’s a difference between showing up and showing up prepared. Think of yourself as a customer: you’re investing time, energy, and tuition dollars in these services, so you want the best possible outcome. That means being proactive, respectful of staff time, and ready to help yourself as much as others help you.
1. Do a Little Homework First
Before you visit a campus resource:
- Check the website for hours, locations, staff directories, and any required forms.
- Know what you need—write down questions or bring any relevant paperwork.
- Look for online resources—some offices have FAQs, appointment scheduling tools, or self-service options that can save you time.
Example: If you’re going to Career Services for resume help, bring a draft of your resume instead of asking them to start from scratch.
2. Choose the Right Time
- Go during posted office hours or make an appointment if needed.
- Avoid showing up right before closing time for complex questions.
- If it’s the start of a semester, the opening of registration for next term, or a time that is busy for that office (e.g. the Career Center is very busy the week of the Career Fair), expect wait times—and plan accordingly.
3. Communicate Your Needs Clearly
The people who work in campus offices want to help you, but they can’t read your mind. Be specific about:
- What you’re trying to accomplish
- Any deadlines you’re facing
- The steps you’ve already taken
Example: “Hi, I’m here because I have to register for next semester, but I’m not sure if I’ve met all my prerequisites. My advisor’s name is Ms. Smith, and I have my degree audit pulled up on my laptop.”
4. Bring What They Need to Help You
Common things to bring:
- Your student ID
- Relevant forms or documents
- A notebook or device to take notes
- Any previous correspondence (emails, letters, etc.)
5. Follow Up and Follow Through
If a staff member gives you next steps:
- Write them down
- Complete them in a timely manner
- Let them know if you’ve done what they suggested or if you ran into a roadblock. They want to help you get the issue resolved so reach back to them if you hit a snag.
This shows you value their time and your own success.
6. If Asking for Help Feels Hard
Many students struggle to admit they need help—especially if they’ve always been independent. Here are some easy phrases you can use to break the ice:
- “I’m not sure where to start, but I think you can point me in the right direction.”
- “This is new for me—could you walk me through it?”
- “I’ve tried doing this on my own, but I’m stuck and could use some guidance.”
- “Could you tell me what my options are?”
Remember: you’re not inconveniencing anyone by asking for help. That’s literally their job—and they want you to succeed.
7. Show Appreciation
A simple “thank you” goes a long way.
- Thank them in person when you leave
- Send a quick thank-you email if someone went above and beyond. It will make their day!
- Be patient and kind during busy times—staff notice and remember the students who treat them well
Using campus resources effectively is a skill. When you prepare in advance, respect the time and expertise of the people helping you, and follow through on your end, you get the most value—and you’ll build great relationships with the people who can open doors for you in the future.
As you navigate your journey at UNO, remember that resources are even more powerful when shared. If you discover a campus office, program, or service that helps you, tell your friends about it—or better yet, invite them to go with you. Whether it’s visiting the Math Tutor Center together, signing up for a fitness class, or checking out a campus event, you’ll be helping each other succeed. Privateers are more than classmates—we’re a community. By looking out for one another and encouraging each other to take advantage of what UNO has to offer, we all sail further together.
