iv. Transferable Skills
Whether or not your internship or other experiences are directly connected to your career, you should focus as much as possible on building and improving transferable skills. These are abilities and knowledge that are useful across an array of industries, job types, and roles. They can be transferred—hence the name—from where you learned them to another career or area of study.
Photo by University of New Orleans
Examples of transferable skills include communication, personnel management/leadership, teamwork, computation/quantitative literacy, information technology, research/analysis, foreign language, and so on. If you search for lists of transferable skills, you’ll see that some sites only include compilations of a few very broad areas, such as communication, while others provide longer and more specific lists, such as breaking down communication into writing, verbal, and listening skills. Employers believe that transferable skills are critical to the success of their recent college graduate new hires. The top four career competencies that employers want are critical thinking/problem solving, teamwork/collaboration, professionalism/work ethic, and oral/written communication.4 If you remember the statistics noted in the previous section, students said that all four of these skills were significantly improved through their internship experiences.
These are considered skills because they are not simply traits or personality elements; they are abilities and intelligences you can develop and improve. Even if you’re a great writer before starting an internship, you may need to learn how to write in a more professional manner—becoming more succinct, learning the executive summary, conforming to templates, and so on. Once you establish that skill, you can not only mention it on a résumé or interview, but also discuss the process by which you improved, demonstrating your adaptability and eagerness to learn.
Not everyone can land an internship or perform fieldwork. Perhaps you need to work nearly full-time while in school. If so, focus on developing transferable skills in that environment. Take on new challenges in areas where you don’t have experience. For example, if you work in retail, ask your manager if you can help with inventory or bookkeeping (building quantitative literacy skills). If you’re a waiter, help the catering manager plan a party or order food (building organizational skills). Remember, extending yourself in this way is not simply a means to enhance your résumé. By taking on these new challenges, you’ll see a side of the business you hadn’t before and learn things that you can apply in other situations.
Whether or not it’s required as a part of your internship or other experience, be sure to reflect on your time there—what you did, what you learned, where you excelled, where you didn’t excel. Maintaining a journal of some sort will enable you to share your experiences and employ your transferable skills in your college courses and other activities. Jot down some anecdotes, events, and tasks you performed. Any materials or documents you produced can go into your portfolio, and the record of your experience will serve you well while searching for a job. Consider that it is customary to be asked during a job interview to share a personal strength and a weakness. Sharing a strength is often more expected and, thus, easier to plan for. While it may seem reasonable to say that your weakness is that you’re always late, it’s better to provide a weakness within the context of work experience. For example, if you have had a part-time job where one of your colleagues was always slacking off and putting the load on others, you may have felt frustrated and even expressed your anger. Rather than view this as a negative, consider the positive benefit and craft this into a solid answer to the likely interview question. For example, “I have found that I’m rather impatient with colleagues who take shortcuts to a solution and don’t really apply themselves. My weakness is impatience. However, rather than call it out in a negative way, I share my observation as constructive feedback and let it go. My colleague can take it or leave it, but I’m not carrying it with me.” If you wrote about this experience around the time that it occurred, it will be easier to shape into a thoughtful response later. Continuing to work on your transferable skills will allow you to improve them and make a better impression on faculty, advisors, and potential employers.
Meet Ehren—after years in the service industry, he returned to UNO in his 30s to dive into cybersecurity. His experience in fast-paced, customer-driven roles armed him with invaluable transferable skills—like problem-solving under pressure, clear communication, and attention to detail—that have proven critical in ethical hacking. In the video below, Ehren shares his passion for white-hat hacking and celebrates landing a meaningful internship right after graduation. His story shows just how powerful your diverse background can be in launching a career in tech.
What to Do to Get Ready
Being prepared to find a job means putting evidence of your Knowledge, Skills, and Abilities (KSAs) together in a way that employers will understand. It is one thing to say you can do something; it is another to show that you can. The following are things that you will want to compile as a part of your college career.
